http://help.centraldesktop.com/help/articles Articles recently added to Central Desktop Help Center. en support@centraldesktop.com Copyright http://help.centraldesktop.com/help/article/multimedia-player http://help.centraldesktop.com/help/article/multimedia-player#When:20:41:53Z This CD Labs feature, enables an integrated multimedia player using HTML5 or Flash for audio and video file types.  Similar to File Previews, this allows you to listen and view audio/video clips without downloading. Not all browsers support HTML5 features.  See the Audio and Video sections of this page for browser compatibility.   2010-08-27T20:41:53+00:00 http://help.centraldesktop.com/help/article/stickies http://help.centraldesktop.com/help/article/stickies#When:16:31:02Z A CD Labs Feature, “Stickies” are just like “Post It Notes” that you can “stick” anywhere on your screen. They act similar to Mac Stickies or other Sticky Programs, but can be taken with you anywhere you can access Central Desktop. Stickies can be Enabled in CD Labs, and can be positioned anywhere in your browser window. To see the Stickies options, click on the “Stickies” icon, located to the right of the favorites. To edit a Stickie, just click it, and click “Save” when finished editing.   2010-08-27T16:31:02+00:00 http://help.centraldesktop.com/help/article/cd-labs http://help.centraldesktop.com/help/article/cd-labs#When:14:59:40Z CD Labs is an area where we put “Widgets” and other new/experimental features, like the “Stickies” feature. You can Enable CD Labs features on your account by going to Account > My Account > CD Labs and checking ‘Enable’ for any feature you’d like to Enable on your account. As you can see below, I’ve enabled the “Stickies” feature, and I now see the “Stickies” icon on my Navigation Bar. Features currently offered in CD Labs include: Stickies Multimedia Player My Account, 2010-08-27T14:59:40+00:00 http://help.centraldesktop.com/help/article/using-cd-for-office-with-powerpoint http://help.centraldesktop.com/help/article/using-cd-for-office-with-powerpoint#When:18:20:41Z Upon opening Microsoft Office PowerPoint, a Central Desktop tab will appear alongside the standard tab options (2007/2010) and within the CD Office Toolbar (2003). If you don’t see the Central Desktop tab in the toolbar (2007/2010) or the CD Office toolbar (2003) go to: Start > Programs > Central Desktop >  Repair Central Desktop Add-In for Office. This will reset the registry for the plug-in. When prompted, enter your Central Desktop username and password. Opening Files Using the “Open” option from the Central Desktop tab allows members to select files directly from their Central Desktop workspace(s). Priority of place is given to Favorites and Recent Documents for quick navigation to documents. Following these will be an expandable list of Companies and Workspaces. The “Search” Box can also be used to find files. Saving Files Members have the option to both Save and Save as. Documents that are “Saved” will save to Central Desktop, as well as update any version currently in use by other collaborators of the document. Learn more about Merging Changes in CD for Office and Co-Authoring. When a Document is saved using the “Save As” option members are prompted to designate the location, and name the file. Using “Save As” to save a file of the same name of one that already exists in CD will bring up this message: Share The options to share the Central Desktop for Office document include Emailing, Opening Online and Copying the Link for the document. The copied Link is the link associated with the document through Central Desktop. The copy of the link is automatically stored to the clipboard. Subscribers Members can add Subscribers to the Document directly from CD for Office. For a newly created document the Subscribers list will be populated with the Members of the Workspace. Document Dashboard The Document Dashboard provides Subscribers with information on the document allowing for greater levels of transparency when working collaboratively. The information available to Subscriber of the document is Document Info, Authors Editing this Document, Subscribers, and Other Files in this Folder. Comments Comments can be made by all subscribers to a document from within Office and will associate with the document on Central Desktop in the same fashion as those made within Central Desktop. The Comments area, once enabled, appears in a separate tab within the Document Dashboard and can be turned on/off according to member preference. Search Members can perform either a web, or image search using Google Search directly from the Document. Additionally, Members are able to Clip and Insert directly from Search to the document. Settings Setting options available to CD for Office members are: Accounts, allowing for use by multiple members on a single computer. Check for Updates, so members can be totally up to date with CD for Office.  Send Feedback, giving members the ability to let Central Desktop know how the experience is going. Bug Report, where members can report any issue experienced while using CD for Office. Help Links directly to the Central Desktop Help Center for information on Troubleshooting. Tools, CD for Office, 2010-08-19T18:20:41+00:00 http://help.centraldesktop.com/help/article/cd-for-office-troubleshooting-guide http://help.centraldesktop.com/help/article/cd-for-office-troubleshooting-guide#When:16:44:31Z Installation Issues Microsoft .NET Framework 3.5 is required to install CD For Office.  This may be a missing component on your PC.  Try downloading and installing this first, then run the CD For Office installation again. CD For Office Tool Bar Missing If you don’t see the Central Desktop tab in the toolbar (2007/2010) or the CD Office toolbar (2003) Go to: Start > Programs > Central Desktop >  Repair Central Desktop Add-In for Office. This will reset the registry for the plug-in. Report A Bug Within CD For Office If you encounter a bug while using CD For Office, you can report it directly to Support for troubleshooting. Go to Settings from the Central Desktop tool bar in Word, Excel, or PowerPoint and choose Bug Report.  You will be asked to enter your email address and provide a description of the issue. Locating CD For Office Log, XML, and Config Files For troubleshooting purposes, it can be helpful to attach the CD For Office log files in your emails to .(JavaScript must be enabled to view this email address) //= 0; i=i-1){ if (l[i].substring(0, 1) == ' ') output += "&#"+unescape(l[i].substring(1))+";"; else output += unescape(l[i]); } document.getElementById('eeEncEmail_XWnlMYrTNo').innerHTML = output; //]]> . Windows XP C:\Document and Settings\[username]\Application Data\Microsoft Corporation\2007 Microsoft Office system\CentralDesktopSettings.xml C:\Document and Settings\[username]\Application Data\Microsoft Corporation\2007 Microsoft Office system\Offisync-UserSettings.config C:\Document and Settings\[username]\Application Data\Offisync\Logs Windows Vista and Windows 7 C:\Users\[username]\AppData\Roaming\Microsoft Corporation\2007 Microsoft Office system\CentralDesktopSettings.xml C:\Users\[username]\AppData\Roaming\Microsoft Corporation\2007 Microsoft Office system\Offisync-UserSettings.config C:\Users\[username]\AppData\Roaming\OffiSync\Logs Uninstalling CD For Office To uninstall the Office Plug-in: Close Microsoft Office completely In Windows click on the Start menu and go to Settings > Control Panel Open Add or Remove Programs/Programs folder Select Central Desktop for Office from the list of programs and click Remove Microsoft Office can be opened again after the uninstall process finishes Tools, CD for Office, 2010-08-19T16:44:31+00:00 http://help.centraldesktop.com/help/article/using-cd-for-office-with-word http://help.centraldesktop.com/help/article/using-cd-for-office-with-word#When:17:17:22Z Upon opening Microsoft Office Word, a Central Desktop tab will appear alongside the standard tab options (2007/2010) and within the CD Office Toolbar (2003). If you don’t see the Central Desktop tab in the toolbar (2007/2010) or the CD Office toolbar (2003) go to: Start > Programs > Central Desktop >  Repair Central Desktop Add-In for Office. This will reset the registry for the plug-in. When prompted, enter your Central Desktop username and password. Opening Files Using the “Open” option from the Central Desktop tab allows members to select files directly from Central Desktop. Priority of place is given to Favorites and Recent Documents for quick navigation to documents. Following these will be an expandable list of companies and Workspaces. The “Search” Box can also be used to find files. Saving Files Members have the option to both Save and Save as. Documents that are “Saved” will save to Central Desktop, as well as update any version currently in use by other collaborators of the document. Learn more about Merging Changes in CD for Office and Co-Authoring. When a Document is saved using the “Save As” option members are prompted to designate the location, and name the file. Using “Save As” to save a file of the same name of one that already exists in CD will bring up this message: Share The options to share the Central Desktop for Office document include Emailing, Opening Online and Copying the Link for the document. The copied Link is the link associated with the document through Central Desktop. The copy of the link is automatically stored to the clipboard. Permissions Members can add Subscribers to the Document directly from CD for Office. For a newly created document the Subscribers list will be populated with the Members of the Workspace. Document Dashboard The Document Dashboard provides Subscribers with information on the document allowing for greater levels of transparency when working collaboratively. The information available to Subscriber of the document is Document Info, Authors Editing this Document, Subscribers, and Other Files in this Folder. Comments Comments can be made by all subscribers to a document from within Office and will associate with the document on Central Desktop in the same fashion as those made within Central Desktop. The Comments area, once enabled, appears in a separate tab within the Document Dashboard and can be turned on/off according to member preference. Search Members can perform either a web, or image search using Google Search directly from the Document. Additionally, Members are able to Clip and Insert directly from Search to the document. Settings Setting options available to CD for Office members are: Accounts, allowing for use by multiple members on a single computer. Check for Updates, so members can be totally up to date with CD for Office.  Send Feedback, giving members the ability to let Central Desktop know how the experience is going. Bug Report, where members can report any issue experienced while using CD for Office. Help Links directly to the Central Desktop Help Center for information on Troubleshooting. Tools, CD for Office, 2010-08-18T17:17:22+00:00 http://help.centraldesktop.com/help/article/how-to-leverage-instant-messaging-applications-in-cd http://help.centraldesktop.com/help/article/how-to-leverage-instant-messaging-applications-in-cd#When:23:40:08Z Central Desktop has presence detection technology that can show your fellow collaborators if you are logged into instant messaging applications like Yahoo!, AOL Instant Messenger (AIM), Windows Live Messenger, Jabber, ICQ, or Skype (chat). Begin by updating your profle with your instant messenger username. Next you’ll want to setup where your instant messaging icons will be placed. There are three areas you can setup IM presnece detection: Company Directory, People & the Member Application Block. Company Directory or People Enable presence detection in Company Directory or People by clicking Customize near the top right then then change one of the field option to field type Instant Messaging Icons. The end product will look something like the following: Member Application Block You can also view when your team members are online by adding a Member Application Block to your front page, Wiki, and an Online doc. You can display this application block in one of three ways: Wide Thin Avatar Only Instant Messenger Presence Troubleshooting Why is my status indicator for Skype showing me Offline or Status Unknown? (when I am online)      Make sure you are running the most current version of Skype. Also, you must enable “Allow My Status To Be Shown” in your Skype Settings. To do this simply go to Tools > Options > Privacy in the Skype application and check the box “Allow my status to be shown on the web”. Why is my status indicator for Yahoo showing online when I am offline?      Sign out from all Yahoo services (Yahoo Games, Yahoo Chat, etc…) Why is my status indicator for Yahoo showing offline when I am online?      Edit your Yahoo profile and uncheck Check the box to hide my online status from other users. Why is my status indicator for AIM showing offline when I am online?      Set your privacy setting to Allow all users to contact me. Why is my status indicator for AIM showing offline when I am using Trillian when I am online?      Set your privacy setting to Allow all users to contact me in Trillian’s AIM preferences. Why is my status indicator for MSN showing offline when I am online?      Check your Privacy settings. Make sure all other users are in your Allow list. Why is my status indicator for Jabber showing offline when I am online?      Register using your full Jabber userid (including “@jabber.org” etc…). Respond to the Allow user to see my online status pop-up. Why is my status indicator for ICQ showing offline when I am online?      Enable your Web Aware setting in preferences. If necessary, check that you are not hiding your IP address in preferences. Why is my status indicator for ICQ showing offline when I am using Trillian when I am online?      Enable your Web Aware setting in Trillian’s ICQ preferences. If necessary, check that you are not hiding your IP address in Trillian’s ICQ preferences. Workspace Features, Wikis, Administration, Managing Members, 2010-08-12T23:40:08+00:00 http://help.centraldesktop.com/help/article/using-cd-for-office-with-excel http://help.centraldesktop.com/help/article/using-cd-for-office-with-excel#When:20:03:26Z Upon opening Microsoft Office Excel, a Central Desktop tab will appear alongside the standard tab options (2007/2010) and within the CD Office Toolbar (2003). If you don’t see the Central Desktop tab in the toolbar (2007/2010) or the CD Office toolbar (2003) go to: Start > Programs > Central Desktop >  Repair Central Desktop Add-In for Office. This will reset the registry for the plug-in. When prompted, enter your Central Desktop username and password. Opening Files Using the “Open” option from the Central Desktop tab allows members to select files directly from Central Desktop. Priority of place is given to Favorites and Recent Documents for quick navigation to documents. Following these will be an expandable list of companies and workspaces. The “Search” Box can also be used to find files. Saving Files Members have the option to both Save and Save as. Documents that are “Saved” will save to Central Desktop, as well as update any version currently in use by other collaborators of the document. When a Document is saved using the “Save As” option members are prompted to designate the location, and name the file. Using “Save As” to save a file of the same name of one that already exists in CD will bring up this message: Clicking “Yes” will send the current version of the file to Trash, and will create a “New” file. Collaborate Share The options to share the Central Desktop for Office document include Emailing, Opening Online and Copying the Link for the document. The copied Link is the link associated with the document through Central Desktop. The copy of the link is automatically stored to the clipboard. Permissions Members can add Subscribers to the Document directly from CD for Office. For a newly created document the Subscribers list will be populated with the Members of the Workspace. Info Pane Document Dashboard The Document Dashboard provides Subscribers with information on the document allowing for greater levels of transparency when working collaboratively. The information available to Subscriber of the document is Document Info, Authors Editing this Document, Subscribers, and Other Files in this Folder. Comments Comments can be made by all subscribers to a document from within Office and will associate with the document on Central Desktop in the same fashion as those made within Central Desktop. The Comments area, once enabled, appears in a separate tab within the Document Dashboard and can be turned on/off according to member preference. Search Members can perform either a web, or image search using Google Search directly from the Document. Additionally, Members are able to Clip and Insert directly from Search to the document. Other Settings Setting options available to CD for Office members are: Accounts, allowing for use by multiple members on a single computer. Check for Updates, so members can be totally up to date with CD for Office.  Send Feedback, giving members the ability to let Central Desktop know how the experience is going. Bug Report, where members can report any issue experienced while using CD for Office. Help Links directly to the Central Desktop Help Center for information on Troubleshooting. Tools, CD for Office, 2010-08-12T20:03:26+00:00 http://help.centraldesktop.com/help/article/using-forum-topics-catagories http://help.centraldesktop.com/help/article/using-forum-topics-catagories#When:22:21:36Z So you’ve gone over the Forum Tab overview but still have questions about how to actually post Forum Topics and how to create new Categories. You can use this article as a reference for using Forum Topics & Categories: Forum Posting From Start to Finish Before you can post your first topic you must create a new Forum Category. Categories are containers for Topics that members can post to. Give your Categories an appropriate name so that members can appropriately post their questions, concerns or comments. Once you have a Category available you can post your first Topic. Look for the Post New Topic button near the top right of the Forum page to begin. Fill in the subject and write your message below Discussion Topic. When you’re done click on Post Topic. Create New Topics or Post Replies via Email You can also leverage Forum use by posting messages to the Forum via email. Each Category and Topic page has an icon of an envelope near the top right. Once you have clicked on this envelope the email address of the Category or Topic will be displayed. Sending an email to the Category address will produce new Topics in the Category. Sending an email to the Topic address will create a comment for that Topic. Workspace Features, Forum, 2010-07-29T22:21:36+00:00 http://help.centraldesktop.com/help/article/permalinks http://help.centraldesktop.com/help/article/permalinks#When:22:24:26Z Permalinks can be used to point Workspace members to specific items in Central Desktop.  This link will not break even if the file is moved to another Workspace. Using Central Desktop Permalinks To view the permalink of a page on Central Desktop, click on the Link icon near the top right of the page.  A lightbox will appear with the permalink URL which can be copied and pasted anywhere you wish. Workspace Features, Files, 2010-07-28T22:24:26+00:00